Business Services

Sound business management is the foundation of success for physician practices. Through our years of experience in working with practices, US Oncology has learned where business support is most needed and most effective. Here are the highlights of the world-class business services available to CSA-affiliated practices.   Financial management • Managing accounts payable, payroll, and expenses to improve cash flow • Creating reliable, timely financial reports through an integrated software system • Providing group purchasing of pharmaceuticals, major equipment, medical supplies, and other necessities for more favorable pricing   Reimbursement services • Through reimbursement solutions applying best practices to improve coding, billing, and revenue management • Managing payer contracts to achieve proper reimbursement and providing appeals assistance for complex cases • Offering dedicated support to patients in accessing reimbursement assistance programs   Payer contracting • Leveraging our experience to build strong relationships between practices and payers • Reviewing and making recommendations on managed care contracts   Risk management and compliance • Using our extensive experience to assess each practice’s risk and determine the best course of action • Providing assistance in obtaining cost-effective insurance coverage • Aiding compliance in accounting practices and taxes (payroll, sales, use, and property) • Empowering practices to comply with federal and state Medicare and Medicaid requirements, HIPAA, and other key regulations   Human resources and recruiting • Managing physician recruitment and professional development • Providing cost-effective group health plans and other health benefits, such as wellness programs, employee assistance programs, and disability plans • Creating guidelines for performance and compensation • Offering other employee benefits such as a 401(k) plan and training opportunities   Marketing services • Providing resources to communicate more effectively with the patient and referring physician communities • Offering access to professional marketing materials, ideas, analytics, and support   Technology support • Implementing up-to-date systems and technology for efficiency and quality of care, including over 80 business and clinical applications • Providing an oncology-specific electronic health record system, iKnowMed • Offering data security, telecommunications support, and a 24-hour help desk   Six Sigma • Creating efficiencies within practices through our practice quality and efficiency program (PQE)